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Installed and takes awhile to load

Feb 9, 2016 at 7:58 PM

I was referred to this solution based on others in the CRMUG user group. I downloaded the solution, and followed the directions. It has been taking a long time to load, and has not displayed the html for which to try to install. Is this normal, or do I have to do anything else prior?
Feb 23, 2016 at 7:32 PM
Hi, thanks for reaching out! Did you successfully import the managed solution? If so, when you open the managed solution it should load the html page. If that page is blank you should verify your version.

If you're using CRM 2016 be sure to use the 2016 version of the managed solution (i'll be integrating that into the main build soon so this won't be an issue).
  • CRM 2011:
  • 2013 - 2015:
  • CRM 2016 (beta):
Let me know if this helps - also if you could tell me if this is an Online environment or onPrem that may be helpful.